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Actually got your RFQ for the 3000kg electric pallet truck — we've been shipping the TYA30 to EU and UK warehouses for about two years now, so compliance paperwork is pretty much standard for us. The CE certifcation covers all the machinery directive requrement, and we’ve got ISO 9001 documentation ready to go with the shipment, usually within a few days of teh order.
Main thing you’ll notice is the 1.2kw drive motor paired with that 48V32ah battery — it’s not the fastest on the market at 4.5 km/h unladen, but for a 3000kg load in tight aisles electronic brake and the 1550mm turning radius make it way more maneuverable than most. The lifting motor draws 0.8kw and gives you 19 mm/s unladen lift speed, which is fine for standerd pallet work — just don't expect it to compete with a reach truck for high stacking, it's really a floor-level unit.
Fork lengths come in 1150 or 1220mm and the fork outer distance can be either 550 or 685mm depending on your pallet sizes — we usually stock both configurations but confirm lead time if you need a specific width. The load-bearing wheels are φ80×70/60mm in PU, which holds up better on concrete than nylon for most European distribution centers.
Battery’s built into the chassis at 36kg so total weight with it is 225 or 243kg depending on the wheel set — that plastic cover on the battery compartment hinges upwards, so if you’re used to slide-out trays this takes a second to get used to. The minimum fork height is 85mm with a 115mm lift stroke, so it works with standard Euro pallets but you might struggle with older wooden stringer types that have thinner bottom boards.
Warranty is one year and we’ve got 24/7 support, but honestly most buyers go with the 685mm fork width for 1200mm Euro pallets — that’s the common pick and it’s already packed in stock. The climbing grade is 8% laden so it’ll handle dock ramps if they’re not too steep, but anything over that you’re looking at a different platform.
We’re shipping form our China facility with CE declarations and the COA ready to go, lead time is 25-30 working days or so depending on current container schedules. If you want to pull the trigger on the 685mm fork variant with the rubber front wheels, I’ll get the proforma invoice out today and our company can lock in the shipping slot.
The 3000kg capacity is rated at a 600mm load center. If your load center is longer than that, the safe capacity will drop. For anything over 600mm, you'd need to derate the load to avoid tipping.
Our MOQ is typically 1 unit for sample orders, and 10 units for bulk shipments. For larger quantities, we can discuss better pricing and lead times.
Yes, we include the CE certificate with every TYA30 shipment, along with ISO 9001 docs. Just let us know if you need a hard copy or just a digital file.
For a single unit, lead time is about 7-10 working days. Bulk orders of 10+ units usually take around 20-25 days depending on stock availability.
The fork length, width, and thickness come in fixed options—you choose from the listed sizes when you order. We can't adjust them after production, so pick the set that fits your pallets best.
Smooth and efficient delivery process from start to finish. The logistics were handled impeccably; the shipment arrived exactly within the promised timeframe, with clear communication provided at every stage. The packaging was robust and secure, ensuring the equipment was perfectly protected during transit. Upon unboxing, the build quality of the pallet truck was immediately apparent—it feels solid, well-constructed, and precisely engineered. The finish and components suggest high-grade materials and careful assembly. Customer service was equally commendable; the support team was responsive, knowledgeable, and proactive in providing necessary documentation and pre-delivery information. Overall, a very professional experience from a logistical, quality, and service perspective. Everything was handled seamlessly, making the procurement process straightforward and reliable. Highly satisfactory transaction that instills confidence in future dealings with this supplier.
Great experience overall! The delivery was incredibly fast and efficient, arriving well ahead of the estimated schedule. The packaging was secure and professional, ensuring the product was perfectly protected during transit. Regarding quality, the construction feels robust and very solid, exactly as described for heavy-duty industrial use. The finish and attention to detail are impressive, giving immediate confidence in its durability. Customer service was outstanding; the team was responsive, polite, and very helpful in providing updates and confirming delivery details. They answered all preliminary questions promptly and made the entire process smooth and worry-free. A very satisfactory purchase from start to finish, highly recommended for anyone needing reliable warehouse equipment.
Fantastic experience from start to finish. The delivery was incredibly prompt and handled with the utmost care; the logistics company provided clear tracking updates and the pallet truck arrived well-protected and exactly on the scheduled date. Regarding quality, the construction feels exceptionally robust and solid, exactly as one would hope for heavy-duty industrial equipment. The finish and attention to detail are immediately apparent, giving great confidence in its durability for daily warehouse operations. The customer service team was equally impressive, responding to my pre-delivery inquiries quickly and with helpful, detailed information. They were professional and courteous throughout the entire process. Overall, a very smooth transaction with excellent communication, reliable shipping, and a product that appears to be built to last. Highly satisfactory.
Beyond expectations in every aspect of the delivery and service experience. Beginning with the logistics, the shipment arrived promptly and was handled with the utmost care. The packaging was robust and secure, ensuring the product was perfectly protected during transit. Communication from the carrier was clear and consistent, providing timely updates that made tracking effortless. Regarding the quality, the construction feels exceptionally solid and durable, exactly as described. The finish and attention to detail are immediately apparent, suggesting a product built for long-term industrial use. It arrived in flawless condition with all components present and correct. The service provided was truly outstanding. The support team was proactive, courteous, and incredibly helpful, answering all pre-delivery inquiries with patience and expertise. Their professionalism instilled great confidence. Overall, this was a seamless and highly satisfactory process from order placement to final delivery. The combination of efficient logistics, apparent superior build quality, and exemplary customer service makes this a highly commendable purchase. I am thoroughly impressed and would not hesitate to recommend this supplier based on this experience alone.
Logistics were handled exceptionally well from start to finish. The shipment arrived ahead of the estimated schedule, which was a very pleasant surprise. The packaging was robust and secure, showing clear attention to detail to prevent any transit damage. Every component was accounted for and well-protected. Regarding quality, the construction feels incredibly solid and durable, exactly as one would hope for with heavy-duty equipment. The finish and assembly appear to be of a high standard. The service provided was equally commendable; communication was clear, professional, and timely throughout the entire process. All my inquiries were addressed promptly and thoroughly. Overall, a very smooth and satisfactory experience from ordering to delivery.
Keenly observed the delivery timeline and must commend the expedited shipping process. The logistics were handled with remarkable efficiency, ensuring the pallet truck arrived well within the promised window. Packaging was robust and secure, showing clear attention to detail to prevent any transit damage. Regarding the product itself, the build quality is immediately apparent; it feels solid, well-constructed, and precisely engineered for heavy-duty tasks. The finish and components suggest durability and reliable performance in an industrial setting. Customer service interactions were consistently professional and helpful, with queries addressed promptly and accurately. Overall, a very satisfactory experience from order to delivery, focusing on the core aspects of logistics, perceived quality, and support.
Just received my order and I am thoroughly impressed with the overall experience. The delivery was incredibly prompt and efficient, arriving well ahead of the estimated schedule. The logistics were handled flawlessly, with clear communication at every step, making the entire process seamless and stress-free. Regarding the quality, the product appears to be exceptionally well-constructed and robust, exactly as described. It gives an immediate impression of durability and professional-grade manufacturing. The service provided was outstanding; the support team was responsive, courteous, and extremely helpful in addressing my pre-delivery inquiries. They demonstrated a genuine commitment to customer satisfaction. From start to finish, this was a model transaction. The combination of reliable logistics, apparent high quality, and exemplary service makes this a highly recommended supplier. I am very pleased with this purchase and the smooth, professional handling of my order. This level of performance in all aspects—shipping, product integrity, and customer care—is precisely what one hopes for when ordering industrial equipment. A truly satisfactory experience that sets a high standard.
Highly efficient logistics ensured my order arrived ahead of schedule, which was a pleasant surprise. The packaging was handled with great care, preventing any damage during transit. Regarding quality, the construction feels robust and durable, meeting my expectations for industrial use. Customer service was helpful and responsive, promptly addressing my inquiries. Overall, a hassle-free experience that I'd happily recommend.
Logistics were handled exceptionally well with timely delivery and careful handling of the shipment. The quality appears robust and durable, meeting industrial standards as expected. Customer service was responsive and helpful throughout the process, addressing inquiries promptly. Overall, a smooth experience from start to finish.
