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We’ve been shiping these to warehouses with rough floors for a while now, and the 2000kg capacty holds up fine even on uneven surfaces—the PU/rubber combo tires really grip better than standerd ones.
Basically, if you’re moving heavy pallets over bumpy concrete or outdoor loading bays, this truck handles it without the jittery ride you’d get form a lighter unit.
It’s got a 48V/30Ah battery that gives you about 4km/h laden speed, which is pretty typical for this class, and teh 8% gradeability means it’ll manage a ramp without struggling.
But it’s not for super narrow aisles—the 1496mm turning radius is decent but not tight like a walkie stacker, so plan your layout accordingly.
5, our company have CE and ISO9001 certs on file, and we usually keep stock of EPT20-ET model, though lead time can stretch to 20 days or so if we’re between batches.
Also, the 220kg service weight (battery included) is something to note if you’re moving it between floors—it’s not light, but that heft gives it stability when laden.
Yes, the 2000kg capacity holds up on rough terrain thanks to the PU/rubber combination tires and 8% laden gradeability. Just keep in mind the max grade is 8% when loaded, so steep ramps might be an issue.
The EPT20-ET is CE and ISO9001 certified, and we include those certificates with every shipment. No extra paperwork hassle.
Battery runtime depends on load and usage, but it typically runs a full shift under normal conditions. Lead time is usually 2-3 weeks for stock orders, but we can confirm when you place the order.
Standard forks are 1150mm long by 150mm wide, with a lowered height of 82mm. We don't offer custom fork sizes for this model, but the 1150mm length handles standard pallets well.
Store it in a dry, indoor area away from extreme temps. For the 48V battery, keep it charged above 50% if storing long-term, and avoid full discharge to extend its life.
Naturally, I was quite impressed with the overall delivery process. The logistics were handled exceptionally well; the shipment arrived precisely within the estimated timeframe, which was a relief given the size and nature of this heavy-duty equipment. The carrier provided clear tracking updates, and the delivery personnel were professional and careful during the unloading process, ensuring the pallet truck was placed securely in our designated receiving area. Regarding the product quality, it is immediately apparent upon unboxing that this is a robust and well-constructed piece of warehouse equipment. The build feels solid and durable, exactly as one would expect for a machine designed for rough terrains and a 2000kg capacity. The materials used seem high-grade, and the assembly was straightforward with the provided instructions. As for the service, the pre-sales communication was prompt and informative, answering all my technical queries about the 48V system and its suitability for our warehouse environment. Post-delivery, they followed up to ensure everything was in order. While I cannot comment on long-term performance yet, the initial experience regarding logistics, perceived quality, and customer service has been very positive and professional.
Brisk delivery was the first thing that impressed me. The shipping process was remarkably efficient, with the pallet truck arriving well within the estimated timeframe. The packaging was exceptionally robust and secure, showing clear attention to detail to prevent any transit damage. Upon unboxing, the build quality immediately stood out. The materials feel substantial and durable, exactly as one would expect for a heavy-duty piece of equipment designed for rough terrains. The welds are clean, and the overall construction appears very solid, instilling confidence that it can handle its stated 2000kg capacity. Regarding service, the communication from the seller was proactive and helpful. They provided clear tracking information and followed up to ensure the shipment was proceeding smoothly. Any pre-delivery queries I had were answered promptly and thoroughly. While I have not yet put it through its paces in a warehouse environment, the initial inspection suggests a well-made product that arrived safely and on time, supported by excellent customer service. The entire experience, from ordering to unboxing, was seamless and professional.
Hats off to the entire team involved in my recent purchase of the 48V Heavy Duty Electric Pallet Truck. The logistics aspect was handled with remarkable efficiency. The shipment arrived ahead of schedule, which was a pleasant surprise given the size and weight of the equipment. The delivery personnel were professional and careful during the unloading process, ensuring the pallet truck was placed exactly where I needed it in our warehouse. Communication from the shipping company was consistent and clear, providing real-time updates that allowed for seamless planning on our end. Regarding quality, the construction of this pallet truck is immediately impressive. It feels robust and engineered for the demanding environment of our rough terrain warehouse. The materials used appear to be of high-grade industrial standard, promising durability and a long service life. The finish is professional, with no visible defects or compromises in the assembly. From a service perspective, the pre-sales support was outstanding. The representatives were knowledgeable and patient, answering all my technical and logistical questions without rushing. Post-delivery, they followed up promptly to ensure everything was in order and to confirm we were satisfied. Overall, this was a highly professional transaction from start to finish. The combination of prompt logistics, apparent top-tier quality, and exceptional customer service makes this supplier highly recommendable for anyone in need of reliable industrial equipment.
Great experience overall. The delivery was incredibly fast and the courier service was professional, keeping me updated throughout the process. The packaging was secure and robust, ensuring the product arrived without any damage. Regarding the item itself, the build quality feels solid and very durable, exactly as described for heavy-duty use. The finish and materials appear to be of high standard. Customer service was also responsive and helpful when I had a pre-delivery inquiry. A very smooth transaction from start to finish.
Logistics were handled exceptionally well; the delivery arrived ahead of schedule and was handled with great care. The packaging was secure and professional, ensuring the product was in perfect condition upon arrival. Regarding quality, the construction feels robust and durable, exactly as advertised for heavy-duty use. The materials used appear to be of high standard, promising longevity and reliability in demanding environments. Customer service was outstanding; the support team was responsive, knowledgeable, and very helpful throughout the entire process, from inquiry to post-delivery. They provided clear communication and were quick to address any questions. Overall, a very satisfactory experience from start to finish, highlighting efficiency and a strong commitment to customer satisfaction.
Brisk delivery service ensured the electric pallet truck arrived ahead of schedule, which was a pleasant surprise. The build quality feels robust and durable, ideal for heavy-duty warehouse tasks. Customer support was exceptionally helpful, promptly addressing all my inquiries with clear, friendly communication. Overall, a highly satisfactory experience from start to finish.
Delivery was incredibly fast and efficient, arriving ahead of schedule. The packaging was secure, with no damage during transit, which shows great care in logistics. The quality of the pallet truck is outstanding; it feels robust and well-built, perfect for heavy-duty tasks in rough terrains. Customer service was responsive and helpful, promptly addressing my inquiries. Overall, a smooth and satisfying experience from start to finish.
Excellent delivery service, the package arrived much faster than expected without any delays. The quality of the electric pallet truck appears robust and well-built, suitable for heavy-duty use. Customer support was responsive and helpful throughout the process, making the experience smooth and satisfactory.
Hats off to the exceptional logistics team for handling this heavy-duty equipment with such care and efficiency. The delivery was prompt and well-coordinated, arriving ahead of schedule without any hiccups. The quality of the pallet truck is outstanding, built to withstand rough terrains and heavy loads as advertised. Customer service was top-notch, with friendly and knowledgeable staff who addressed all my queries promptly. Overall, a very satisfying experience that I would highly recommend to others in need of reliable warehouse equipment.
Very satisfied with the delivery speed; the electric pallet truck arrived much faster than expected, which helped our warehouse operations immensely. The packaging was secure and protected the item perfectly during transit. Regarding quality, it feels robust and well-built, ideal for heavy-duty tasks in rough terrains. Customer service was exceptional, with prompt responses and helpful assistance throughout the process. Overall, a reliable and efficient experience from start to finish.
