They're running a 3PL forward-dock operation and that's where tempo eats margins, so you need a machine that can clear 5.5km/h unladen between staging lanes without chopping load when it peaks at 2000kg.

The 5km/h speed under full load is actually better than most competition in this class given it doesn't sag at 540mm lift height, which keeps forklift handoff cycles around 20 seconds or so.

You get a 24V/150ah battery and an AC motor—AC is what it is for torque hold on ramps—and during heavy shifts that usually gives you about 6 hours runtime before it starts asking for a top-up roughly.
We're mostly dealing with standerd export wooden case packging (check for container fit, we had a minor issue with pallet overhang last batch), but teh 710mm overall width slips through most rack aisles better than 800mm units.

Another detail they don't advertise upfront but matters is that the non-adjustable cab platform reduces wobble at max payload versus telescopic controls—not good for an operator station with a lot of tilt-back, but fine for level floor pulling.

Basically, it handles a 1,200 x 800 Euro pallet fine (load center is 600mm), and what it does poorly is asymmetrical or overhang loads past 800mm width where the center of gravity shifts awkwardly, so stick with standard palletized goods.
Typically 15-20 working days after order confirmation, depending on current production load. We'll confirm exact timing when you place the order.
Our standard MOQ is 1 unit for the EPT20-20WAI, so you can start with a single piece to test it out.
Yes, we provide CE and ISO certifications upon request, plus a full test report for each unit. Just let us know what docs you need.
Absolutely, we offer color options. Let us know your preferred shade, and we'll adjust the production accordingly.
It comes in a standard export wooden case to protect against damage during shipping. The case is sturdy and suitable for sea freight.