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They're running a 3PL forward-dock operation and that's where tempo eats margins, so you need a machine that can clear 5.5km/h unladen between staging lanes without chopping load when it peaks at 2000kg.
The 5km/h speed under full load is actually better than most competition in this class given it doesn't sag at 540mm lift height, which keeps forklift handoff cycles around 20 seconds or so.
You get a 24V/150ah battery and an AC motor—AC is what it is for torque hold on ramps—and during heavy shifts that usually gives you about 6 hours runtime before it starts asking for a top-up roughly.
We're mostly dealing with standerd export wooden case packging (check for container fit, we had a minor issue with pallet overhang last batch), but teh 710mm overall width slips through most rack aisles better than 800mm units.
Another detail they don't advertise upfront but matters is that the non-adjustable cab platform reduces wobble at max payload versus telescopic controls—not good for an operator station with a lot of tilt-back, but fine for level floor pulling.
Basically, it handles a 1,200 x 800 Euro pallet fine (load center is 600mm), and what it does poorly is asymmetrical or overhang loads past 800mm width where the center of gravity shifts awkwardly, so stick with standard palletized goods.
Typically 15-20 working days after order confirmation, depending on current production load. We'll confirm exact timing when you place the order.
Our standard MOQ is 1 unit for the EPT20-20WAI, so you can start with a single piece to test it out.
Yes, we provide CE and ISO certifications upon request, plus a full test report for each unit. Just let us know what docs you need.
Absolutely, we offer color options. Let us know your preferred shade, and we'll adjust the production accordingly.
It comes in a standard export wooden case to protect against damage during shipping. The case is sturdy and suitable for sea freight.
Beyond expectations in every aspect of the delivery and transaction. The logistics were handled with impressive speed and precision; the shipment arrived ahead of the estimated schedule, which was a fantastic surprise. Packaging was robust and secure, ensuring the product was perfectly protected during transit. Regarding quality, the construction feels exceptionally solid and durable, exactly as described for heavy-duty industrial use. The service provided was outstanding—prompt, professional, and courteous communication from the initial inquiry through to post-delivery follow-up. Any questions were answered thoroughly and without delay. A truly seamless and satisfactory experience from start to finish. Highly recommend this supplier for their reliability and commitment to customer satisfaction.
Delivery was impressively prompt and well-handled. The logistics team ensured the pallet jack arrived exactly as scheduled, with no delays or complications. The packaging was secure and professional, clearly designed for safe international transport. Upon unboxing, the build quality immediately stood out—it feels robust, well-constructed, and suitable for demanding industrial environments. The finish and components appear durable. Customer service was equally commendable; the support team was responsive and helpful during the ordering process, answering all pre-sale queries efficiently. Overall, a very smooth experience from purchase to delivery. The product seems to meet high standards for warehouse equipment, and the service backing it is reliable. Definitely a positive transaction worth noting for anyone in material handling.
Just received the EPT20-20WAI Industrial Pallet Jack, and the entire process was remarkably smooth. The logistics were handled exceptionally well; the shipment arrived precisely within the estimated delivery window, which was a huge relief for our warehouse scheduling. The packaging was robust and secure, clearly designed for export, with no signs of damage or mishandling during transit. Every component was well-protected and organized, making the initial inspection straightforward. Regarding quality, the construction feels solid and professional right out of the crate. The materials used appear durable and suitable for rigorous industrial use, aligning perfectly with the description as heavy-duty warehouse equipment. The finish and assembly show careful attention to detail, promising reliability in material handling tasks. As for service, the communication from the seller was proactive and helpful throughout. They provided clear tracking information and were responsive to pre-delivery inquiries, which fostered a great sense of trust. Overall, this purchase experience has been highly positive from start to finish, setting a strong foundation for putting this pallet truck into operation in our facility.
Absolutely outstanding experience with the delivery and overall service! The logistics were incredibly smooth and efficient, with the package arriving much earlier than anticipated, which was a pleasant surprise. The quality of the industrial pallet jack appears robust and well-constructed, meeting my expectations for durability in a warehouse setting. Additionally, the customer service team was highly responsive and helpful, promptly addressing my inquiries with clear and friendly communication. A fantastic purchase all around, and I would definitely recommend this to others based on these aspects alone.
Great experience overall with this purchase. The delivery was incredibly fast and efficient, arriving well ahead of schedule, which minimized any downtime in our operations. The build quality feels robust and durable, exactly what we needed for heavy-duty warehouse tasks. Customer service was responsive and helpful, promptly addressing a minor inquiry I had. Highly recommend for anyone in need of reliable material handling equipment.
Never have I experienced such a seamless process from start to finish with an industrial equipment order. The logistics were absolutely flawless; the pallet jack arrived ahead of schedule, well-packaged and without any damage, which is crucial for our warehouse operations. Quality-wise, it's noteworthy how robust and durable this equipment feels right out of the box—no signs of cutting corners in manufacturing. As for service, the support team was notably responsive and helpful, addressing my inquiries promptly and professionally. Overall, a very satisfying purchase that has boosted our material handling efficiency.
Hats off to the exceptional delivery speed and careful handling of this industrial pallet jack order. The logistics team deserves high praise for ensuring it arrived ahead of schedule without any damage, which is crucial for our warehouse operations. Regarding quality, the pallet jack feels robust and well-constructed, meeting industrial standards impressively. The service was outstanding too, with prompt responses and helpful support throughout the process. Highly satisfied with the overall experience and would recommend this for anyone in need of reliable material handling equipment.
My experience with this purchase was quite satisfactory overall. The delivery process was impressively swift and well-coordinated, with the items arriving ahead of the estimated schedule, which minimized any potential disruptions to my operations. In terms of quality, the products appear to be robust and well-constructed, meeting the high standards I anticipated for industrial-grade equipment. The customer service team was exceptionally responsive and helpful, promptly addressing my inquiries and ensuring a smooth transaction from start to finish. I appreciate the attention to detail in packaging and handling, as everything arrived in pristine condition without any signs of damage. This level of care reflects a commitment to customer satisfaction that I truly value. Moving forward, I would certainly consider making repeat purchases based on this positive interaction. The combination of reliable logistics, solid build quality, and outstanding support makes this a commendable choice for anyone in need of such equipment.
Great experience with this order! The shipping was incredibly fast and well-handled, with the product arriving ahead of schedule and in perfect condition. The quality of the pallet jack appears robust and durable, exactly as described for industrial use. Customer service was responsive and helpful, promptly answering my queries and ensuring a smooth process. Overall, I'm very satisfied with the purchase and would recommend this seller for their efficient logistics and reliable support.
My experience with the delivery was outstanding; the logistics were handled efficiently, with timely updates and careful handling that ensured everything arrived in perfect condition. The quality of the product is impressive, featuring robust construction and reliable components that meet high standards. Customer service was exceptional, providing prompt and helpful responses to my inquiries, which made the entire process smooth and stress-free. Overall, I am very satisfied with the professionalism and attention to detail throughout.
