Most buyers we work with are tired of chasing specs that don't match what shows up at the dock — so we keep it straightforward with this unit, and the documentation is usually solid across the board.
It covers air volumes form 100 up to 5000 m³/h, which is a pretty wide range for commercial or residential builds, and the heat recovery efficiency sits at 70-80% depending on the model you pick; the cross counter flow exchanger is standard, and you get PM2.5 filtration as part of the package.

DC brushless motor runs under 45 dB, so it's quieter than most systems in this class, and the LCD touch panel control is included (the CO2 sensor and bypass function are optional add-ons we can quote separately).

Customization is where we actually see most orders go — dimensions can be tweaked, and we've done batches with different control interfaces for specific projects, but lead time varies (usually 20 days or so for standard builds, longer for fully custom).

Payment terms are typically 30% deposit with teh balance before shipment, and we ship via sea freight or air depending on the volume; MOQ is usually 10 units for OEM labeling, but we can do smaller runs if you're testing the market.
One thing that catches new buyers off guard is that the galvanized steel casing isn't outdoor exposure without addtional weatherproofing — so plan for indoor or sheltered installation unless you specify otherwise.
Yes, the CO2 sensor works with the LCD touch panel to automatically regulate airflow based on indoor CO2 levels, optimizing energy use without manual input.
Our MOQ for the UHE series is typically 50 units, but we can discuss lower quantities for first-time orders or custom dimension requests.
Absolutely, we include CE, RoHS, and ISO certificates with every shipment to meet your compliance requirements.
The bypass function lets outside air flow directly into the building without passing through the heat exchanger, which is useful during mild weather to reduce energy use.
Standard models ship within 15-20 working days after order confirmation, though larger volumes like 5000 m³/h may add a few days for production.