We usually keep about 200 units in our main warhouse, but during flu season that can drop to 50 or so — the HD-12 moves fast, especially the version with the 12-lead ECG board already installed, so check lead time before placing a large order.
What most people don't realize is that the 13.3-inch touchscreen isn't just for showing waveforms — it actually supports gesture controls, which we've found reduces how often nurses have to wipe down the screen with sanitizer, and the ADAS1000 chipset handles pacing detection better than the older ADAS1001 units did.
The NIBP range goes form 0 to 300 mmHg, but for neonatal use you'll want to calibrate it manually first — the default settings are optimized for adult patients, and that's actually one of few limitations we hear about from NICU teams, since they need tighter tolerances at lower pressures.
Shiping is typically via standard air freight unless you specify otherwise, and the unit weighs 5.5kg so you can fit about 12 per pallet without exceeding weight limits — packging is double-walled cardboard with custom foam inserts, no cold chain required obviously, but we do recommend storing it between 10°C and 40°C to avoid LCD issues.
Anyway, for ordering the minimum is 5 units unless you're a hospital network, in which case our company can do 3 as a trial — COA comes with every shipment, and the CE and FDA certs are current through 2026, so you won't need to worry about recertification for a couple of years.
Yes, the HD-12 has a full 12-lead ECG and works for all age groups—adults, pediatrics, and neonates. Just select the patient mode in the menu.
It's CE, FDA, and ISO13485 certified, so it's cleared for clinical use in most regions. We can share the certs upon request.
We’re flexible on MOQ—you can start with a small trial order of 5–10 units. No huge commitment needed to test the waters.
Lead time is typically 15–20 working days for standard orders. If you need faster delivery, let us know and we can check stock.
Yes, we offer a 2-year warranty and free remote technical support. For any issues, our engineers can guide you through setup or troubleshooting.