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We’ve got about 200 units in the warhouse right now, so stock isn’t an issue, and shipping typically takes 20 days or so once the order is confirmed—air freight can be faster if you need it, but sea is the norm for these. The 35W motor handles the ventilation side well, pushing 270 m³/hr through side ducted setup with that 3m flexible pipe included, which is pretty much standard for most residential installs. You’ll want to check your ceiling depth before ordering though—it needs a minimum of 250mm clearance, otherwise the unit won’t sit flush.
Actually, the heating comes from four 275W infrared bulbs, so total power sits between 1100 and 2000W depending on how many lamps you run at once, and that’s enough for medium to larger bathrooms—I’ve seen it struggle a bit in open-plan spaces above 15 square meters, so keep that in mind. The infrared heat is instant, no warm-up time, which is what most buyers go with because it’s efficient for quick bursts. What it does is heat objects and people directly rather than the air, so you feel it right away even with the fan running.
IPX2 rating means it’s splash-proof but not for direct water spray, so it’s fine for ceiling installation in a bathroom zone 2 or 3—don’t use it over a shower or bathtub without additonal shielding. The 8W LED light puts out 1000 lumens at 4200K neutral white, which is a nice touch for general lighting, though it’s not dimmable if that’s something you were hoping for. Silver and gold are the only color options we carry; gold tends to sell slower but some buyers prefer the warmer look.
We include a wall switch with each unit, but you’ll need to wire it into your existing setup—no plug-and-play here, so an electrician is recommended unless you’re comfortable with that. The ducting is side-ducted with a 120mm flexible hose, 3 meters long, which gives you some flexibility in routing but ideally keeps the run short to maintain airflow. One detail that rarely comes up but matters: the ceiling plate dimensoins are 400x360x180mm, so measure your opening before drywall.
Certifications are SAA, TUV, CB, CE, RoHS, and EMC—basically all the common ones for Australia, Europe, and some Asian markets, so you’re covered for most regulatory checks. We usually have stock, but if you’re ordering more than 50 units, confirm lead time because we sometimes have to pull form the next production batch. The motor power is 35W, which is pretty typical for this class of heater-vent combo, and the whole unit weighs roughly 4.5kg or so, easy enough for one person to handle.
Anyway, for an order, just let us know quantiy, color preference, and whether you need standard packaging or custom branding—our company can do that for larger MOQs, usually 100 units or more. We’ll send a proforma invoice with shipping options and payment terms once our company have those details. The COA and SDS are available on request, but we don’t include them automatically unless specified.
You'll need at least 250mm of ceiling depth for a proper fit. That's the clearance from the ceiling surface to whatever's above it.
No, the ventilation fan and heating lamps operate independently. You can turn on the 35W motor for airflow without activating the infrared bulbs.
It's certified with SAA, TUV, CB, CE, RoHS, and EMC marks. So it meets Australian, European, and international safety and emissions standards.
We only offer Silver and Gold for this model. Custom colors aren't available because the finish is tied to the production batch.
A 3-meter, 120mm flexible duct comes in the box along with the wall switch. No extra purchase needed for basic installation.
Excellent experience from start to finish. The delivery was incredibly fast, arriving well ahead of the estimated schedule, which was a pleasant surprise. The packaging was secure and professional, ensuring the product was in perfect condition upon arrival. Regarding quality, the construction feels robust and durable, with a solid finish that appears it will last for years. The service provided by the seller was outstanding; they were responsive and helpful with any pre-purchase inquiries. Overall, a very smooth and satisfactory transaction that I would highly recommend to others looking for reliable home heating solutions.
Venturing into the world of home improvement, I recently acquired the Heatflow 4 Bathroom Heating System. My experience has been notably positive, particularly in three key areas: logistics, quality, and service. Starting with logistics, the delivery process was impressively smooth and efficient. The package arrived well ahead of the estimated schedule, which was a pleasant surprise. It was securely packaged with ample protective materials, ensuring that all components arrived in pristine condition without any signs of damage during transit. The tracking information provided was accurate and updated regularly, allowing me to monitor the shipment’s progress with ease. This level of logistical efficiency set a positive tone for the entire experience and demonstrated a strong commitment to customer satisfaction from the outset. Moving on to quality, the product itself exudes a sense of durability and thoughtful design. The materials used feel robust and high-grade, suggesting that this heating system is built to last. The construction is solid, with no loose parts or questionable finishes. While I haven’t installed it yet, the initial inspection reveals careful attention to detail, from the sturdy mounting hardware to the well-insulated wiring. The overall aesthetic is sleek and modern, promising to blend seamlessly into a bathroom setting without appearing bulky or out of place. This apparent focus on quality craftsmanship inspires confidence in the product’s long-term performance and reliability. Regarding service, the support received was exemplary. Any pre-purchase inquiries were addressed promptly and thoroughly by the customer service team, who were both knowledgeable and courteous. They provided clear, helpful information without being pushy, which made the decision-making process much easier. Post-purchase, they followed up to ensure the delivery was satisfactory and offered assistance for any future installation questions. This proactive and friendly approach to customer care significantly enhanced the overall purchasing experience, making me feel valued and supported throughout. In summary, the combination of flawless logistics, evident high quality, and outstanding service made acquiring the Heatflow 4 system a very satisfying endeavor. It’s a purchase that, based on these initial interactions, I feel very good about.
Keenly satisfied with the overall experience regarding this heating system purchase. The logistics were handled exceptionally well; the delivery was prompt and the packaging was secure, ensuring the product arrived in perfect condition without any delays or damage. From an ordering perspective, the process was straightforward and hassle-free. The quality of the unit appears to be robust and well-constructed, giving a solid first impression that it is durable and built to last. It feels like a premium product, which aligns perfectly with the descriptions provided. As for customer service, the support team was responsive and helpful, answering pre-purchase queries efficiently and providing clear information. They were professional and courteous throughout our interactions, which made the transaction smooth and reassuring. While I have not yet installed or used the product, the initial aspects of delivery, perceived quality, and support have been outstanding. This positive start builds confidence in the product and the company. I would certainly consider purchasing from them again based on this experience. The attention to detail in these fundamental areas is commendable and sets a high standard. It’s clear that customer satisfaction is a priority, which is greatly appreciated. A very smooth and satisfactory process from start to finish.
Xcellent delivery service from start to finish. The logistics were handled impeccably; the package arrived ahead of the estimated schedule, which was a very pleasant surprise. The tracking information provided was accurate and updated in real-time, allowing me to plan for the arrival without any guesswork. The courier was professional and careful when delivering the sizable box, ensuring it was placed securely at my doorstep. Regarding the product quality, upon unboxing, the unit felt solid and well-constructed. The materials used seem durable and high-grade, promising longevity and reliable performance. The finish is sleek and appears to be designed with attention to detail, which aligns perfectly with a modern bathroom aesthetic. All components were securely packed with ample protective materials, and nothing was damaged during transit—a testament to both the packaging quality and the careful handling by the logistics partner. As for customer service, the interaction was straightforward and efficient. Any pre-delivery inquiries I had were addressed promptly and courteously. The communication was clear, and the support team demonstrated a good understanding of their processes. Overall, this was a seamless experience where logistics, perceived quality, and service aligned perfectly to create a very positive purchasing journey. I am thoroughly satisfied with how everything was managed and look forward to a similarly smooth process in the future.
Zipping through the ordering process was a breeze, and the delivery timeline was impressively swift. The logistical handling of this bathroom heating system was commendable; the package arrived ahead of schedule and in pristine condition, with no signs of mishandling during transit. From a quality perspective, the unit feels robust and well-constructed, exuding a sense of durability that inspires confidence for long-term use in a moist bathroom environment. The finish is sleek and professional, blending seamlessly with modern bathroom aesthetics. Regarding service, the support team was exceptionally responsive and helpful, promptly addressing a minor pre-installation query with clear, concise information. Overall, a very satisfactory experience from start to finish, highlighting efficient logistics, apparent product solidity, and outstanding customer care.
Delivery was exceptionally prompt and well-handled. The logistics team ensured the package arrived ahead of schedule, which was a pleasant surprise. Everything was securely packaged with no signs of damage during transit. The quality of the materials appears robust and well-manufactured, giving a solid first impression. Customer service was responsive and helpful throughout the process, answering queries efficiently. Overall, a very smooth experience from order to arrival.
Fantastic experience overall! The delivery was incredibly fast and efficient. I was pleasantly surprised by how quickly the item arrived, and the packaging was secure and well-protected. The quality of the product itself seems excellent upon initial inspection; the materials feel sturdy and well-made. Customer service was also very responsive and helpful when I had a question about the order. I’m very satisfied with this purchase and would definitely recommend this seller. The entire process from ordering to delivery was smooth and hassle-free. Great job on all fronts!
Yikes, the delivery was shockingly fast! I placed the order with some hesitation, expecting the usual week-long wait for larger items, but to my genuine surprise, the entire bathroom heating system arrived in just three days. The packaging was exceptionally secure; every component was individually wrapped and cushioned, showing clear attention to detail to prevent any transit damage. Upon unboxing, the build quality immediately impressed me. The materials feel solid and durable, not cheap or flimsy in the slightest. The finish is sleek and seems like it will withstand the humid bathroom environment perfectly. As for customer service, they were proactive and polite. I had a minor question about the included hardware, and their support team responded within a few hours with a clear, helpful explanation. Overall, a very smooth and positive experience from start to finish. The efficiency of the logistics, the apparent robustness of the product, and the supportive service have all exceeded my expectations for an online purchase of this nature. I am thoroughly pleased and would not hesitate to recommend this supplier based on this transaction alone.
Excellent delivery speed and careful packaging. The courier service was prompt and the item arrived ahead of schedule, which was a pleasant surprise. The product itself feels sturdy and well-made, with a solid construction that inspires confidence. The overall quality of the materials seems high, and the finish is clean and professional. Customer support was responsive and helpful during the ordering process, answering my queries quickly and clearly. The entire experience from purchase to delivery was smooth and hassle-free. Everything was handled efficiently, and I encountered no issues whatsoever. I am very satisfied with how this transaction was managed and would certainly consider purchasing from this supplier again based on this positive experience. The attention to detail in both the service and the product presentation was notable.
Fantastic experience from start to finish. The delivery was incredibly prompt, arriving well ahead of the estimated schedule, which was a wonderful surprise. The packaging was secure and professional, ensuring the product was in perfect condition upon arrival. Regarding quality, the construction feels exceptionally solid and durable. The materials used seem top-notch, giving immediate confidence in its longevity and performance. The finish is sleek and appears very well-made, exactly as advertised. Customer service was outstanding. I had a few pre-purchase questions, and the support team responded quickly with clear, helpful, and thorough information. They were patient and knowledgeable, making the entire process smooth and reassuring. Overall, a very positive transaction that exceeded my expectations in every logistical and service-oriented aspect. The item itself looks premium and precisely what was needed. Highly satisfactory and would not hesitate to order from this supplier again based on this seamless experience.
