We've been shipping these chairs for about three years now, and the 12-memory control system is what most clinics actually end up using daily — it's pretty much the standout feature for busy practices where multiple dentists share the same unit, and they just want to hit a button and have everything where they need it.

The ceramic spittoon is removable, which makes a big difference when you're cleaning between patients, and the LED shadowless light adjusts nicely for different procedures, though I'd say the 9-program setup covers most needs without overcomplicating things. You'll need AC 220-230V at 50Hz, and the air pressure range is 0.5-0.8 MPa with the output volume sitting at 55 L/min, so check your compressor setup before ordering. Teh eco-leather holds up well in high-traffic clinics, better than some of the cheaper vinyl options we've seen, but it's not indestructible — avoid harsh chemicla cleaners on it.

Most buyers go with the standard carton packaging, but our company can customize box dimnesions if you're shiping internationally or need to fit specific freight constraints, and the lead time is usually 20 days or so after order confirmation. The one year on the main components, and we include a COA with every unit, so you've got the paperwork for TUV, ISO, and CE if your local regulations require it.
55 liters per minute of air output is actually more than many competitor chairs offer at this price point, and it means you can run a scaler or handpiece without the system bogging down during a procedure. The 0.2-0.6 MPa water pressure range is pretty standard, but if your clinic has low water pressure, you might want to add a booster pump — we've had a few buyers run into that issue.

Optional accessories like the EMS scaler or intraoral camera are avaliable, but we don't bundle them automatically because not everyone needs them, and it keeps the base price lower for clinics that just want the chair and spittoon setup. Anyway, the metal frame is solid, and the chair handles repeated adjustments without developing that annoying wobble some cheaper models get after a few months.
Our standard MOQ is 1 unit for sample orders, but for bulk orders we typically ask for at least 10 units to keep shipping costs reasonable.
Yes, we can share copies of all three certifications—TUV, ISO, and CE—with your order confirmation or upon request before shipping.
Lead time is about 15-25 working days for a standard order, depending on stock and customization like adding the EMS scaler or intraoral camera.
Yes, the spittoon is fully removable—just lift it off the bracket. Rinse it daily with water and mild soap, and avoid abrasive cleaners to keep the ceramic finish intact.
The 9 programs are pre-set chair movements for common procedures, while the 12 memory positions let you save personalized settings for specific patients or operators—so you can recall them instantly.