About the FH100-A3-D, you'll find the 10.1-inch IPS display at 1280×800 is plenty sharp for a busy counter, and the quad-core RK3288 at 1.8GHz keeps things snappy even when you're running an inventory module alongside the POS app — we've tested it with a few thousand SKUs and it doesn't stutter. It basically ships with Android 7.1 but can be upgraded to 11 if you need the newer security patches, though most buyers just go with what's preloaded unless they have a specific app requirement.

The 58mm thermal printer is optional, but if you're doing a high-volume setup like a quick-service restaurant, you'll want it integrated; it prints at about 70mm/s which is fine for receipts under 6 inches or so. What you might not think to ask is that the 5-inch secondary display is also optional, and honestly it's better suited for retail where you want to show item totals to the custmer — for a fast-food counter, that second screen isn't really necesary and adds weight.

4 USB Host ports and one Type-C, the 10/100 LAN port is standdard but the WiFi is only b/g/n, not ac, so if your store relies on 5GHz wireless you'll need to check your router compatibilty. The NFC reader handles ISO/IEC 14443 A/B/C and 15693, which covers most contactless cards and some loyalty tags, but it's not great for thick cards or those with metal backing — that's just a physics limitation.

We usually have stock, but confirm lead time if you need more than 50 units because the optional barcode scanner and smart card reader are assembled per order and that adds roughly 20 days or so. The EMV4.0 reader is EMV level 1 certified, though we've had a few buyers in Europe ask for level 2 as well — that's something you'd need to verify with your payment gateway, not something our company can change on the hardware side.

1.7kg is the weight with everything installed, and the dimensions are 250×257×87mm so it fits comfortably on most countertops, but the metal base does get warm after 8 hours of continuous use — nothing alarming, just something to know if you're placing it near heat-sensitive items. You'll need a 12V 3A power supply, and we include one in the box, but the connector is a standard 5.5mm barrel jack if you ever need to replace it.
MOQ is 50 units for standard orders. Lead time is around 15-20 working days after order confirmation and deposit.
Yes, it's CE, FCC, and ISO9001 certified. We can share the certificates with you before purchase.
Absolutely. The FH100-A3-D supports both Android 7.1 and Android 11 – you can choose which OS version you want when ordering.
No, the printer is optional. You can order the base model without it, or add the 58mm thermal printer as a built-in option.
It's rated for 0°C to 40°C, so it's fine for most indoor retail or restaurant environments. Keep it away from extreme heat or freezing conditions.