The 20cm standard size is what most claw machine operators end up choosing, but if you're running a larger prize setup you might want to push it to 40cm or even 80cm—though that changes the grip dynamics a bit and you'll need to test claw tension. We've had some buyers who ordered teh 10cm size for keychain-style prizes and found it too light for consistent pickup, so basically the 20cm hits a sweet spot between cost and playability.
Batch consistency is what separates good run form a headache, and we run HPLC on every production lot to verify PP cotton density and plush fiber composition, usually catching any drift before it leaves the factory. You get a COA with each shipment, and if something doesn't match we'll retest within 5 working days at no charge. Most buyers don't bother with the retest policy, but the ones who do are typically doing large promotions where even a 2% variance in weight screws up their claw calibration.
All materials are EN71, ASTM, CE, and REACH certified, and we actually test for phthalates and heavy metals —not just the initial sample. The machine washable feature is real, but after about 20 washes the PP cotton starts clumping slightly, so it's not a forever toy. For claw machines it doesn't matter anyway since they get one or two washes max before being won.
MOQ starts at 200 pieces for the standerd 20cm brown or white options, but if you want pink or yellow with custom embroidery you're looking at 2000 pieces minimum. Lead time is 4-6 weeks depending on whether you need new embroidery digitizing—that's usually an extra week. We ship in PP bags by default, but gift box option adds about 3-4 days to production and costs roughly $0.30 per unit more.
For a standard 20cm size with logo embroidery, the MOQ starts around 500-1000 pieces. Smaller orders down to 200 pieces are possible if you choose a simpler design or stock color. Just let us know your exact specs and we'll confirm the minimum.
Yes, we hold all four certifications — EN71, ASTM, CE, and REACH. We can share copies of the certificates and include them with your shipment for customs clearance and retail compliance.
Absolutely. You can pick any Pantone color for the plush fabric, and we'll match it as closely as possible. Just send us your color code or a sample reference, and we'll handle the rest.
Lead time is usually 4-6 weeks from order confirmation and deposit. This covers fabric sourcing, sample approval, production, and shipping prep. Rush orders might be possible depending on our schedule.
Yes, you can choose either PP bag or gift box packaging. The PP bag is more cost-effective, while the gift box gives a premium unboxing experience for claw machine prizes. Both options are available with or without your logo.