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That ISO13485 cerification is actually the most important thing here if you're running a real clinic—it's the medical device quailty management standdard, not just the general ISO, and it's what auditors will look for, but we could have used other chairs that just have CE and called it a day, and we didn't.
The 90° rotatable ceramic spittoon is one of those details you wouldn't think about until an assistant complains they can't reach the bowl on the other side of the chair, and it's also why the unit feels better laid out than the cheaper A-dec knockoffs we tried last year, plus the saddle leather PU cushions hold up better than the microfiber option that shows wear after about 18 months depending on how rough patients are with headrest, and most of the clinics I know are paying for that, too.
Light intensity goes form 8000 up to 45000 Lux, but the 12-step dimmer adjustment is really helpful for children because glaring them at full bright at an early appointment just makes the day worse—the LED driver has independently removable handles with handpiece holders, so you're mounting per your position fairly, not awkwardly around a central stem as with some tables.
The transformer is spec'd at 260-280V, which is good for the newer clinic builds in Taiwan and Korea where line voltge fluctuates more than what we are used to in the US, but check your local feed voltage before installation (most facilities don't skip voltage planning, but some small offices plan floor layout while not doing steps about line drops), because running it on commercial 220V without the step-down can at worst slowly singe the tap though there's precedent and the unit will humm, wait und no.
Warranty is industry-standard one year—but the heel switches and foot controller are consumables you'll likely swap around month 10, and the handpiece tubes you have to replace eventually if you're doing high-speed prep all day; we're basically comfortable with a 10-year life out of the chair as molded but confirm what external warranties the dealership is offering on the multiple pull-out control versus offering their own supplemental unit, usually 2 to 4 weeks lead time depending on color options selection for the shell tops.
Our MOQ is typically 1 unit for this model, so you can order just one to test it out before committing to more.
Standard lead time is around 15-20 working days. Custom color options for the PU or microfiber cushion might add 3-5 days depending on material availability.
Yes, the RX-DU-H1(R1) is ISO, CE, and ISO13485 certified. We'll include the relevant certificates with your shipment.
Yes, you can adjust the LED light intensity continuously within that range using the control system, so you can dial in exactly what you need for each procedure.
It ships in a sturdy wooden crate, and you can store it in a dry, temperature-controlled environment—no special conditions needed as long as it's kept out of direct moisture.
