We run every batch through a 72-hour functional test cycle before any unit leaves the line, and that includes checking each of the 37 keys for consistent velocity response across the entire range. The MDF panels get a gloss paint finish that we cure for roughly 48 hours, and we pull a random sample from every 50-unit production lot to verify adhesion under a standardized peel test. CE certification is issued per batch, not per model, so COA references the specific production date and lot number.

5V 1A is the power spec, and we've found that using a regulated adapter (usually not included in the standard export packaging) significantly reduces the chance of ghosting on the basic tone circuits. The 54×29×9.5 cm footprint is actually tighter than most budget 37-key toys, which tend to be bulkier, and the lightweight design means a 3-year-old can carry it without help. No demonstration songs are preloaded, but the basic rhythm bank has 8 patterns that cycle through at about 120 BPM.

What it does is give you a consistent baseline for early music education, but it's not suited for anything beyond that—the speaker driver is a single 3W unit, so distortion kicks in above 60% volume on the lower octave. The gloss paint is prone to micro-scratches if you stack units without the interleaving paper we include in the MOQ carton, so that's something to note if you're warehousing for 20 days or so. We typically hold a retest policy for 14 days from delivrey, but you'll want to confirm the specific terms with your account manager.
OEM customiaztion is pretty straightforward on this: our company can swap the MDF color (black, white, pink, brown are stock) or print your logo on the front panel, but the tooling for a custom key shape or adding a cover would require a new mold. Minimum order for a custom color is 200 pieces, and we need about 3 weeks lead time for the first batch. The standard export packaing is a plain brown carton with foam inserts, but we can do a retail-ready box with your artwork at 500-piece MOQ.

Actually, one thing most buyers don't think to ask is that the 5V 1A input is sensitive to voltage ripple—if you're using a cheap switching supply, the basic tone generator can produce a faint 50 Hz hum in the headphones out. We usually have stock on the standard colors, but the brown variant has a 4-week lead time because the paint pigment takes longer to cure. The retest policy covers any unit that fails within the first 7 days of use, and we'll replace it with a unit from the same lot number if available.
MOQ is 50 pieces. Lead time for stock colors is about 7-10 days; for OEM/ODM orders, it's around 15-20 days depending on customization.
Yes, the MDF is finished with gloss paint and the whole unit is CE certified, so it meets EU safety standards for kids in that age range.
Absolutely, we offer OEM/ODM customization. You can choose from black, white, pink, or brown, and we can adjust the gloss paint finish per your request.
It runs on 5V 1A via a USB cable—no batteries included. We provide the cable in the standard export package, but you'll need a USB power adapter.
We use standard export packaging—sturdy cartons with foam inserts to protect the piano during shipping. It's designed for bulk transport but can be retail-ready with custom box printing.