Account
Inquiry
Actually went with the dry thermal unit rather than the wet chemistry route this time — we've had enough of the silver recovery and developer replenishment headaches in the smaller clinic, and the CE plus ISO13485 certs cover the regulatory side for our setup.
Basically, it handles the 14×17" sheets at about 50 per hour, and the smaller 8×10" bumps up to 70, which is fine for our volume, and the 14-bit grayscale resolution means we're not losing any contrast in the bone or soft tissue windows.
The direct thermal printing eliminates need for any wet processing, so no plumbing or chemcial storage is required, but it does limit us to the specific dry films they recommend — not all brands will work well, and we usually have stock on teh standdard sizes but confirm lead time on the 10×12".
Rubbing transfer method for the film — that's what they call it internally — and the dual tray system holds 200 sheets total, so our company can load two different sizes at once without swapping trays mid-session, which is pretty much essential for our workflow.
Most buyers go with the standard Ethernet interface (10/100/1000 Base-T) for integration, but if you're running older PACS systems you'll want to check compatiblity — we've had to add a converter once or twice for legacy setups.
Our standard MOQ is 5 units, but we can negotiate for smaller trial orders if you're a new customer.
Yes, we include copies of CE and ISO13485 certificates with every order to help you pass local regulatory checks.
Yes, it supports all three sizes automatically via the two trays—just load the film, and the processor detects the size.
Lead time is 15-20 working days after order confirmation. We pack each unit in a foam-lined wooden crate, and the 50kg weight keeps shipping manageable.
Store at 30%-95% humidity. Staying within that range prevents film sticking or image degradation during storage.
My experience with this order was excellent, starting with the shipping. The delivery was incredibly fast and the package arrived securely without any damage. The tracking information provided was accurate and updated regularly, which made the entire process transparent and stress-free. Regarding the product itself, the build quality feels solid and durable, exactly as described. It appears to be a well-manufactured piece of equipment. The customer service team was also very responsive and helpful when I had a pre-sale inquiry, answering all my questions promptly and professionally. Overall, a very smooth transaction from start to finish. I am highly satisfied with the logistics, the apparent quality of the item, and the support received. This gives me great confidence in the supplier.
Quick delivery and excellent packaging ensured the product arrived safely without any delays. Quality appears robust and well-made, meeting my expectations for a medical device. Service was prompt and helpful, with clear communication throughout the process. Overall, a very satisfactory experience that I would recommend to others.
Absolutely impressed with the delivery speed and packaging of this product. The shipping was incredibly fast, arriving much sooner than expected, and everything was securely wrapped to prevent any damage during transit. As for quality, the materials feel durable and well-made, showing no signs of defects or issues upon inspection. The customer service team was also very responsive and helpful, answering all my questions promptly and professionally. Overall, a fantastic experience from start to finish.
Completely satisfied with the purchase. The shipping was incredibly fast and well-packaged, ensuring everything arrived in perfect condition. Customer service was outstanding, promptly answering all my queries with clear and helpful responses. The quality appears robust and meets my expectations based on the certifications mentioned. Overall, a very positive experience that I would recommend to others.
