When your buyer's lab tech reconstitutes a vial for a metabolism study, they need that powder to dissolve cleanly at 50 mg/mL without any cloudiness — we've seen batches form other suppilers that leave residue, which throws off their HPLC runs completely.
We run every batch through HPLC ourselves, and the purity consistently hits above 99% — it's not just a number on a spec sheet, but what that means is you get tighter peaks and fewer unknowns in your assays, which matters a lot when you're working with sensitive cell lines.
The COA our company provide is batch-specific and includes full chromatogram, not just a summary — most buyers don't ask for it upfront, but we send it with every order anyway (usually within 24 hours of shiping) so there's no delay on your end.
Storage is pretty straightforward — keep it at -20°C and protect from light, and you'll get the full 24-month shelf life, but if your freezer cycles a lot or you leave it out at room temp for a few hours, we've seen some degradation start after about 6 months.
We don't have a formal retest policy, but if you get a batch that doesn't match the COA — which has happened maybe twice in the last 500 orders — we'll replace it no questions asked, just send us teh vial back or a photo of the issue.
Actually, one thing people don't always think about: the lyophilized powder is hygroscopic, so once you open the vial, use it within a few hours or store it in a desiccator — we've had customers complain about clumping, and that's usually why.
Yes, every batch is HPLC-verified, and we include a batch-specific Certificate of Analysis so you can see the exact purity results.
Currently we only stock 500mg and 1000mg vials. For custom sizes, we’d need a larger MOQ—get in touch and we can discuss options.
Most orders ship within 2–3 business days. If you need a rush, let us know and we’ll do our best to accommodate.
Absolutely—just request the COA for the specific lot you’re interested in, and we’ll send it over right away.
Keep it at -20°C, away from light, in a sealed container. That’ll maintain stability for the full 24-month shelf life.