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The first thing you need to know is that battery takes a full 8 hours to charge form dead, so plan your workflow around that—it’s not a quick top-up situation, but once it’s full you’re good for over 3000 measurements give or take, which basically covers a full shift or a couple of days of batch testing without hunting for an outlet.
We’ve had a few buyers ask about the 0.50ΔE*ab inter-instrument agreement—it’s tighter than most handheld units at this price point, and for matching to a master standerd it’s pretty relaible, though if you’re doing forensic-level work you’d want a benchtop unit instead.
It stores up to 20000 samples and 100 standard internally, which is more than enough for most labs, and the CQCS3 software lets you pull data off via USB—just note teh software is Windows-only, so Mac users will need a virtual machine or separate PC.
Bulk orders of 20 units or so usually knock the per-unit price down by about 12-15%, and lead time is typically 15-18 working days from order confirmation—we usually have stock on the shelf, but confirm lead time if you need them faster than that.
The locating method is illuminating/cross locating, which sounds fancy but basically means you get a bright crosshair to line up your sample—it’s actually easier to use than the laser guides on some competitors, and the 8mm aperture handles both solids and liquids without swapping heads.
Warranty is one year, which is standard for this tier, and the CE and ISO certs cover most regulatory requrement—just keep it between 0-40°C operating temp, and the lamp life is rated at 3 years or a million measurements, so you won’t be replacing bulbs anytime soon.
We don’t have a strict MOQ—you can order a single unit for testing. For bulk orders, just reach out and we’ll discuss pricing and lead time.
Standard lead time is 7-15 business days, depending on your location and order volume. We’ll confirm exact timing once you place the order.
Yes, the unit is CE and ISO certified, and we can provide the relevant documentation upon request. Just let us know what you need.
Yes, it works fine on most surfaces including glossy and textured ones—the Φ8mm aperture and D65 LED handle that well. For very rough materials, you might want to check with us first for best results.
Store it in a cool, dry place between 0-40°C, and avoid leaving it fully drained for long periods. The Li-ion battery handles 3000+ measurements per charge, so just recharge every few weeks if not using it.
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Prompt delivery and excellent packaging ensured the product arrived in perfect condition. The build quality feels robust and professional, exactly as described. Customer service was responsive and helpful throughout the ordering process. A very smooth transaction overall.
