our company can ship within 2 weeks of order confirmation for stock designs, and custom orders typically take 20-25 days from final artwork sign-off. Our puzzles come packaged in standard export cartons to keep them safe during transit. Those peel-proof laminate finishes hold up way better than the cheap sticker kinds.
Each puzzle starts at 500 boxes min, though we've dropped that on repeat orders. The artwork specs? PDF or AI files work fine for us because we handle Pantone color matching directly. Piece counts range from 300 up to 1500 depending on what difficulty your buyers need. A partition board comes inside the box — that little cardboard divider actually helps kids sort pieces without dumping everything on the floor.
Puzzles on the 480mm x 480mm boards get offset silk-screen printed with either matte or glossy UV coating. The wood core uses grey board mixed with white board layers — you feel the solid weight when you pick one up. Problem-solving skills, hand-eye coordination, cognitive development—all baked into the design because kids actually have to finish something larger than their dinner plate.
I think sometimes people overthink safety certs — ASTM F963-96A and EN71 compliance gets confirmed with every batch, no exceptions. The colors stay crisp even after repeated handling. A real limitation worth flagging: younger kids under 8 struggle past 500 pieces, so steer retail buyers toward those smaller counts unless they're aiming at teens.
For educational content like animals or geography themes, we swap artwork across all sizes. Designs prints in full CMYK with custom logo if needed. Over the past year, schools and therapy centers ordered puzzles with customized sequence numbers — that works fine too through our existing Pallet matching system. Biodegradable base materials mean no extra markup for eco-labels.
Most orders ship via freight forwarders we use regularly — average container splits cost about 3-4% less than sourcing full containers. The assembly aid fits between the pieces plus the perforated partition sheet, so nothing gets crushed during shipping. We track every batch number for anyone needing purchase reports later.
Our minimum order is 500 boxes for any custom design. This covers setup and production costs, including custom artwork and packaging.
Yes, we can share copies of both ASTM F963-96A and EN71 certifications with your order. Just request them when you place the order.
Lead time is typically 25-30 days for a 1000-piece puzzle, including printing, cutting, and packaging. Larger or smaller piece counts may vary slightly.
We accept PDF and AI files. Make sure your design is in CMYK color mode and at least 300 DPI for best results with our offset silk-screen printing.
Yes, we use biodegradable materials for the puzzles and standard export cartons. The cartons are sturdy for shipping and recyclable.