We've been seeing a lot of neonatal units upgrading their equipement, and the BI-2000 is pretty much what they're asking for — it handles both air and skin servo control, which is critical for tiny patients where even a half-degree swing matters.
You're looking at an air temp range of 20 to 37°C and skin temp form 30 to 37°C, with a temperature rise time of 30 minutes or so — not the fastest out there, but it's stable once it locks in, and the ≤55dB noise level is solid for a busy NICU.

About that 450mm mattress-to-hood clearance — it doesn't seem huge, but it's enough for most procedures without needing to open unit constantly, and the 4 tubing grommets let you run lines in without breaking the seal.

Teh visual and audible alarms cover the basics (power failure, sensor failure, high/low temp, fan failure) and it's got a >37°C preset mode that remembers settings after a power cut — useful when you're juggling multiple alarms at 3 AM and someone trips a breaker.
When you order, we usually have stock, but confirm lead time — the 2-carton packing is 100×58×80 cm and about 120kg gross, so you'll need a dolly and two people to move it, and the unit itself runs under 400VA, which is pretty standard for most ward outlets.
MOQ is 1 unit for stock items. Lead time is around 30 days for custom orders, but we can usually ship within 15 days if we have stock.
Yes, we include copies of both CE and ISO13485 certificates with every order. Just let us know if you need any specific format or notarized versions.
It means you can set the incubator to control temperature based on either the air inside the hood or the baby's skin temperature via a sensor. The air range is 20-37°C, skin range is 30-37°C.
It ships in two cartons, each 100×58×80 cm, with a total gross weight of 120 kg. We use foam padding and sturdy cardboard to prevent damage during transit.
We can customize the alarm thresholds and display language for bulk orders. For smaller orders, the default is English with standard visual and audible alarms.