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Actually ordered the C05 for the UK office because the 90-degree rotary cuspidor saves us about 30 seconds per patient turnover — that adds up fast when you're running six chairs daily.
It's got dual motors which is pretty standerd for this class, but the 124V silence DC motor runs noticeably quieter than the 110V units we tested, and the assistant control system means the nurse isn't reaching across the patient to adjust the chair mid-procedure.
TUV and CE certs are already on file, so we don't need to chase separate UKCA documentation for now — the importer confirmed teh 110-220V power supply handles our votage fluctuations without a step-down transformer, which saves us roughly £150 per install.
The microfiber skin upholstery is easier to wipe down between patients than the leather alternatives we've used, though it does show scratches faster if you're not careful — just a fact of the materail, not a dealbreaker.
Lead time is about 30 days or so form order, and they ship with a full set of import docs including the COA and packing list, so customs clearance in Felixstowe usually takes 3-4 days — we had no issues on the last trial unit.
One thing nobody mentions: the hydraulic pump reservoir needs topping off every 6 months or so, but the service manual actually shows you how without calling in a tech, and the OEM service means our company can order spare seals directly rather than going through a distributor.
We can do small trial orders, but our standard MOQ is 1 unit for sample testing. For bulk orders, we usually start at 5 units to keep shipping costs reasonable.
Lead time is typically 15-25 working days for standard orders. If you need OEM/ODM customization, add about 10 more days for design and approval.
Yes, we provide ISO9001, TUV, GMP, ISO, and CE certificates with every shipment. Just let us know which ones your customs needs, and we'll include them in the packing.
The cuspidor bowl rotates a full 90 degrees, so you can swing it out of the way when working on procedures that need more patient access, then lock it back in place easily.
We pack it in a reinforced wooden crate with foam padding inside. The chair, control system, and accessories are all secured separately to handle rough handling during shipping.
