We do roughly 12-15 units a month on the R1, and right now lead time is about 20 days or so — though if you need a rush order, our company can usually shave off a week. The biggest thing you should know is the 260-280V power requirement, that's a non-negotiable, it's not a standerd 220V chair so you'll need to check your clinic's votage setup before ordering. That LED light is pretty strong, 8000 to 45000 Lux depending on how you adjust it, most dentists actually keep it around the lower end for routine work but bump it up for surgical stuff.
It's not most advanced chair on the market, basically a solid mid-range option that gets the job done without breaking the bank. The reclining range goes from -5 to 185 degrees, which is more than enough for most procedures, and what it does is give you that head below the knees position for patients who need it. One mild opinion I'll offer: the microfiber cushion wears better than PU in terms cracking over time, but both clean up pretty easily.
You get 2 high-speed and 2 low-speed handpiece tubes, and the ceramic spittoon rotates a full 90 degrees — that detail makes a difference when you're cleaning up between patients. The water system has a purification setup plus a 24V/80W heater, so you won't get that cold water shock thing that bugs some people, but honestly we don't have perfect data on how long the heater lasts under heavy use. Frame is metal and plastic steel, feels solid enough, but don't expect a luxury-grade build.
Control is via foot controller and a panel, both are straightforward, and the suction system has that strong/weak option which is actually handy for different patient needs. Anyway, you can get it in multiple colors, and the configuration comes as either a mobile cart or top mounted unit — most buyers go with the top mount if they have a fixed chair setup, it's just cleaner. The warranty is 1 year, which is pretty standard, and the unit is CE and ISO13485 certified so you've got that paperwork sorted.
One thing you might not think to ask — the PU or microfiber cushion materail is the same that's used on the spittoon arm, so if you go dark colors, you're not fighting stains from composite or amalgam debris. It's not suited for high-volume clinics running 12-hour days, the motor isn't built for that kind of abuse, but for a standard 8-hour practice it holds up fine. 90 days or so we usually have replacement parts in stock if something goes wonky.
Yes, we can match most RAL colors on the metal and plastic steel parts, but there may be a small extra charge and a slightly longer lead time. Just send us your color code and we'll confirm availability.
The chair ships with CE and ISO13485 certificates. We also include a test report for the LED light and electrical safety if your local regulations require it.
Our MOQ is 1 unit for stock colors, so you can order a single chair to test. For custom colors or logo branding, the MOQ is 10 units.
The mobile cart version gives you flexibility to move the chair between rooms, while the top mounted setup is fixed but saves floor space. Both use the same foot controller and panel, so it comes down to your clinic layout.
For a standard color and configuration, lead time is 15-20 working days. If you need it faster, we can prioritize production for an extra fee—just ask.