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We went with the Q2 because of that it's one of the few pens that actually lets us set our own cartridge configurations—9-pin, 14-pin, or 25-pin depending on what we're running—and the adjustable depth form 0 to 1.5mm gives us enough range for most protocols without having to swap heads constantly.
It's got three functions in one handpiece: MTS for the needling, EMS microcurrent at 0.5-0.7 Hz with three intensity levels, and red or blue LED light therapy, which basically means our company can stack treatments in a single pass rather than switching devices every few minutes.
The built-in battery is 700 mAh, which usually lasts through a full day of sessions if we're not running the LED at max teh whole time—real-world runtime is about 2-3 hours give or take, and the digital display shows the remaining charge so you're not caught mid-treatment.
One thing that's actually useful is the inductive base: when you set pen down it pauses, and when you pick it back up it resumes at the same speed level, so you don't have to re-dial your settings every time you grab a new cartridge or apply serum.
Sourcing is straightforward since the MOQ is just 1 unit, but we usually order in batches of 20 or so to keep shipping reasonable—the box dimensoins are 19.5x14.6x6.7 cm, and it come with US/EU/UK/AU/KR adapters, so no need to specify region unless you're doing OEM branding.
It's not waterproff, which is a limitation if you're planning to use it with wet serums or in a steamy treatment room—we've had to wipe down the handpiece carefully after each session, and the ABS plastic housing does show wear faster than metal-bodied units.
Yes, the Bio Pen Q2 includes a 1-year warranty that covers manufacturing defects. Normal wear and tear on needle cartridges isn't included, but the device itself is protected.
The MOQ is just 1 unit, so you can order a single pen to test it out before committing to a larger order for your salon.
Absolutely, we offer OEM/ODM service. You can customize the branding and packaging, just let us know your requirements and we'll handle the rest.
The needle depth adjusts from 0 to 1.5mm, so you can set it precisely for different skin areas. For delicate spots like around the eyes, use a shallow setting, and for thicker skin on the body, go deeper.
No, it's not waterproof, so avoid submerging it. Just wipe the handpiece with a damp cloth and disinfect the needle cartridge separately after each use.
Absolutely exceptional experience from start to finish! Arrived much quicker than anticipated, with secure packaging that ensured the device was in perfect condition. The build quality feels robust and professional, clearly designed for both home and salon use. Customer service was responsive and helpful when I had a quick question about the adjustable needle cartridges. A truly reliable purchase that met all expectations without any issues. Highly recommend this for anyone seeking a versatile beauty tool with multiple functions.
