Actually, we switched to this supplier about six months ago after our previous vendor kept missing delivery windows—the purity consistency alone was worth the change, running >99% across all batches with COAs that actually match what they claim.
Most labs we work with go with the 10mg or 15mg vials for standard protocols, but we've had a few clients order the 60mg for larger-scale projects, and the lyophilized powder reconstitutes cleanly with no visible aggregates, which matters when you're running HPLC.

It's not ideal for long-term storage above -20°C, so we keep a dedicated freezer in our prep room, and shelf life runs about 24 months if you don't open the vial, though humidity kills it fast (usually within a few weeks if exposed).

We typically order 200 vials or so per month, and they handle customiaztion pretty well—we got a special batch with individual lot numbers on each vial last quarter, and the lead time was roughly 18 days from PO.

One thing we didn't expect is how well the documentation tracks back to the raw material certificates; for a GMP-certified product, the batch records are tighter than what we saw from some EU supliers.
Anyway, your team probably needs to check if 5mg or 12mg works better for your assay design, but our company can confirm MOQ is usually 10 vials per spec, and they've got 8000 kits per month capasity, so availability isn't an issue.
We can do as low as 10 vials for the 5mg size, but for bulk discounts we recommend 100+ vials.
Yes, every batch comes with a CoA showing >99% purity, plus we can share GMP and ISO 9001 certs on request.
Absolutely — we offer full customization on vial labels, box design, and even batch numbering for your research needs.
For 500 kits, lead time is about 7-10 business days after order confirmation, since we run 8000 kits per month.
Keep them at -20°C in a dry, dark place — that gives you a full 24-month shelf life from the production date.