Account
Inquiry
They were pretty impressed with how the 15-inch toughened glass capacitive touch screen made setting parameters straightforward — it basically eliminates the guesswork form adjusting the 4-66mm penetration depth or teh 1-10Hz frequency range, and the handpiece has its own 1.8-inch display for quick checks during treatment.
Most clinics we've dealt with go with the 7 replaceable silicone pad probes for versatility, though for ED treatment specifically you'll typically want the focused probe option, and the piezoelectric shockwave generation keeps noise low enough that patients don't flinch.
10-15 minutes per session is the sweet spot for pain relief and tissue repair, but we usually have stock on AC100V-240V units, so lead time is about 20 days or so depending on your order volume — MOQ is usually 5 units for the CE and ISO13485 certified models.
Actually, it's not ideal for deep bone conditions because the focused waves work best on soft tissue and superficial structures, something procurement managers often overlook when comparing specs like the 10-500W power output range.
The 15-inch screen makes treatment protocols pretty much effortless, and since it's non-invasive, hospitals and rehab centers find it easier to integrate than surgical alternatives — just confirm the probe options match your patient demographic before ordering.
We typically require a minimum order of 5 units for first-time buyers, but we can discuss smaller trial orders if you're a clinic just starting out.
Standard lead time is 15-20 business days after order confirmation, depending on your location and current production schedule.
Yes, each unit ships with a copy of both CE and ISO13485 certificates included in the documentation package.
Absolutely, the toughened glass capacitive touchscreen responds well to gloved hands, so you can adjust settings without interrupting your workflow.
Yes, all 7 probe pads are replaceable and designed for quick swapping, so you can switch from pain relief to ED treatment to tissue repair in seconds.
Xcellent service from start to finish. The ordering process was straightforward, and the communication was clear. The item arrived much faster than the initial estimated delivery window, which was a very pleasant surprise. The packaging was exceptionally secure, with ample padding to ensure the device was completely protected during transit. Upon unboxing, the build quality immediately impressed me; it feels solid, well-constructed, and precisely engineered. The finish is professional, and all components were present and in perfect condition. Customer support was responsive and helpful when I had a pre-delivery inquiry, providing detailed and courteous assistance. Overall, this was a seamless experience marked by reliable logistics, apparent high quality, and attentive service. I am thoroughly satisfied and would not hesitate to recommend this company based on this transaction alone.
I was initially concerned about shipping times, but the delivery was surprisingly prompt and well-handled. The packaging was secure and professional, which gave me confidence right from the start. Regarding the quality, the device feels solid and well-constructed; it has a durable finish and the components seem reliable. The customer service team was responsive and helpful when I had a question about the order, providing clear and courteous assistance. Overall, this was a smooth and satisfactory experience from purchase to receipt. The attention to detail in both the product presentation and the support process is commendable. I appreciate the efficiency and care demonstrated throughout.
Hats off to the team for an absolutely stellar experience from start to finish. The shipping was remarkably swift and efficient; the package arrived well ahead of the estimated delivery date, which was a very pleasant surprise. Everything was packaged with exceptional care, ensuring the contents were perfectly secure and protected during transit. Upon unboxing, the build quality of the unit immediately impressed me. It feels robust, well-engineered, and meticulously assembled, clearly indicating high-grade materials and thoughtful design. The attention to detail in the construction is truly commendable. Furthermore, the customer service has been nothing short of exemplary. I had a few preliminary questions before finalizing my order, and the support team responded promptly with thorough, courteous, and incredibly helpful information. Their professionalism and willingness to assist made the entire purchasing process seamless and reassuring. Overall, this has been a flawless transaction marked by outstanding logistics, superior product quality, and top-tier customer support. A truly five-star experience all around.
