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We’ve been shippng these B12 units for about eight months now, and they hold up well under daily use — the 1130mAh battery usually lasts through a full week of treatments before needing a recharge via the micro USB cable at 5V, 1.5A.
Basically, it combines plasma sterilization with red and far infrared light modes, so you’re getting bacterial reduction alongside the wrinkle and brightness work, which is better than just using a plain LED mask that only does one job.
Teh push-button control is pretty simple: one press cycles through the light modes, and the whole thing pulls under 0.75W during operation, so it’s not a power hog. Most buyers we see go with this for daily hydration help and general skin firming, not for deep clinical issues.
You’ll get device, a short charging cable, and the 1-year warranty card in a retail box — about 220×40×30mm, so it’s easy to ship or store, our company have CE and RoHS on file, but if you need a COA or batch-specific docs, just ask — those aren’t automatically included (usually 2-4 weeks lead time for custom paperwork).
Actually, we don’t recommend this for treating active acne lesions or open wounds; the plasma sterilization helps with suface bacteria, but it’s not a medical device. Sizing is about the same as a standerd smartphone, so it’s portable enough to toss in a bag.
Our standard MOQ is 100 units per model, but we can discuss smaller trial orders if you're just starting out.
Typical lead time is 15-25 working days after order confirmation, depending on the quantity and stock availability.
Yes, the B12 is CE and RoHS compliant, and we can provide those certificates upon request for your customs clearance or quality checks.
The battery lasts about 2-3 hours of continuous use at the <0.75W power consumption, so you can get several treatment sessions before recharging via Micro USB.
Absolutely, we offer OEM customization for the device, manual, and box with your logo. MOQ for custom packaging is typically 500 units.
Logistics were absolutely flawless. The entire shipping process was handled with remarkable efficiency and precision. My order was dispatched promptly, and I received consistent, clear updates at every stage of the journey. The package arrived ahead of the estimated delivery window, which was a wonderful surprise. It was securely and professionally packaged, showing clear attention to detail to ensure the product's safety during transit. The courier service was polite and efficient. Regarding the product's quality, it is immediately apparent upon unboxing. The device has a substantial, premium feel with a sleek and modern design. The construction feels robust and durable, with no loose parts or flimsy components. The materials used seem to be of a high grade, contributing to an overall impression of a well-made, professional-grade instrument. The finish is impeccable, and all the interfaces and controls are intuitively laid out. As for customer service, my experience was exceptional. Prior to my purchase, I had a few general inquiries, and the support team responded not only quickly but with thorough, helpful, and patient explanations. They were knowledgeable and courteous, which instilled great confidence in the brand. This level of proactive and polite service truly enhances the overall purchasing experience. The combination of rapid, transparent logistics, evident superior build quality, and outstanding, responsive customer support makes for a highly satisfactory transaction from start to finish. I am thoroughly impressed with every aspect of the service and product presentation.
