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We typically keep around 200 units of these in stock, so lead time is usually 5-7 days, though we'd confirm if you're ordering over 500—supply chain on the reds is tighter right now. They ship in a single carton (63x46x51cm) with foam inserts, no cold chain needed obviously, and box comes with a charger and basic assembly tools inside, handlebar attachment only, takes about 10 minutes.
At first glance, you might worry about stability with a 12V battery in a bike this size, but the base is surprisingly wide, so it doesn't tip easy even on grass or pavement. It handles up to 30kg, which covers most kids form 3 to 8 years old—basically if your child can reach teh pedals, it'll work, though the 8-year-olds might outgrow it in a year or so physically.
What it's not great for: rugged terrain like gravel or steep slopes, the small plastic wheels and low ground clearance mean you stick to flat surfaces, and honestly the motor's not built for prolonged off-roading anyway—it's a toy, not a mud bike. Some buyers use it indoors on tile or laminate, but the speed control only has two settings: slow and slower, basically about 3-4 km/h at the top end, which feels right for safety.
It's CE certified and EN71 compliant, so for anyone in Europe or similar markets, that's one less hurdle for retail. We've had this model out for about 18 months, and the most common complaint is the battery life—expect roughly 45 minutes of continuous riding per charge, though that drops a bit in colder weather. Assembly is truly minimal, unlike those scooters that need a degree in engineering (usually 5 minutes with a Phillips head).
We typically require a minimum order of 100 units, but we can be flexible depending on your stock needs. Just let us know your volume and we'll see what we can do.
Lead time is usually around 25-30 days after order confirmation, plus shipping time. We can rush smaller orders if needed—just give us a heads up.
Yes, we include both the CE certificate and EN71 compliance documents with every order. You'll get digital copies upfront and hard copies in the container.
Absolutely, we offer custom color options. Just send us your Pantone code or a reference, and we'll match it for your order—no extra charge on larger quantities.
Yes, the 12V rechargeable battery and charger are included. Each unit is packed in a sturdy export carton with foam inserts to prevent damage during shipping.
